Mar 6, 2008 Morcent Imports complaint by Vvirga |
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After completing the form to order this item on the web site, I decided not to process the purchase and instead clicked the "cancel" button. Despite this, the order was processed and shipped. Upon receiving the box, I phoned the company to explain he above and that I was going to refuse shipment of the item unopened. They stated I could not refuse shipment and that I must pay for return shipping of the item. In addition, they refused to refund the shipping charges for an item not ordered. I would recommend being quite cautious with this merchant, Morcent Imports.
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